I have not received my order, what should I do?

If the status of your package is indicated as "delivered", contact us using the contact form. For all international orders, please contact DHL customer service on 0809 400 213 and then our customer service department.

If the status of your order indicates "returned to sender" (for example if the address is wrong or incomplete), you will automatically be contacted within a few days after your package is received by our team.


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